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Checkly is a remote-first company. We have no HQ. We may have co-working spaces in cities around Europe and in the US.

The NYC office primarily serves as a sales hub. Sales team members in NYC are expected to work from the office when the VP of Sales travels there, so they can use him as a resource to the fullest. Sales team members outside of NYC are expected to come to the office for co-working and training as needed.

No one else is expected to work regularly in an office. We encourage you to choose the work location of your choice. Some rules do apply...

📶 Facilities

1. Internet connection: High-speed internet which is capable of handling video calls.
2. Uninterrupted calls: You have access to a space that is quiet, private and where you won’t be interrupted.
3. **Budget for co-working**

☝️From “Fully Remote” to “Remote-First”

Checkly used to be fully remote with no required office attendance.

With opening the NYC Sales hub, we officially have a hybrid setup, and remain “remote-first”.

What this means:

• Everything from how meetings are handled to onboarding new hires is optimized for working in a distributed team. This ensures we don’t exclude anyone, and everyone gets equal opportunities (promotion, recognition) no matter where they’re located.
• We keep our transparent and asynchronous by default ways of working.

Remote-first in action

The following ways of working are important to avoid shifting away from our culture of transparency, building inequity between employees, miscommunication or excluding remote employees from conversations. The actions marked in yellow are new. The others are actions that were already expected before we opened our sales office in NYC.

• Transparency:
  • Public Slack channels > private channels and direct messages
  • Discussed something significant in the office? Share a summary with the team
  • **Async** > sync
  • Document decisions, action points and plans, and share with the company to scale knowledge and avoid having to answer the same questions multiple times
  • Continuous and clear constructive feedback
  • Move discussions that start in the office to Slack/Notion/… to include remote employees
• Meetings:
  • 1 laptop per person for hybrid meetings: when at least 1 person in the meeting is attending virtually, everyone attends with their own laptop
  • Meetings are a last resort
  • Document decisions and tasks, and share with the team
• Communication:
  • Assume good intent to avoid misinterpretations
  • Slack is for chatter, Notion is for documentation and big decisions, Shortcut and GitHub are for tracking changes and implementing decisions
  • Over-communicate around goals, strategy, decisions, task status and results to avoid misunderstandings and to inspire and motivate